Scratch LIVE Support
Home·Scratch LIVE Support
FAQ

Many common questions about Scratch LIVE or Video-SL are answered in the FAQ.

Online Help

The Scratch LIVE forum is an open platform for discussion by existing and potential Scratch LIVE and Video-SL users. Your posts will be read and responded to by other DJs, as well as employees of Rane and Serato.

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Articles

The Articles section is full of helpful tips and tricks for Scratch LIVE and Video-SL from the Rane and Serato support teams. All aspects of DJing are covered by our experts.

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More Support Options

The official support channel for Scratch LIVE and Video-SL is through Rane technical support, if you are unable to find a solution on Scratch LIVE.net please contact Rane. The Rane technical support team are available 8am to 5pm Pacific Time: west coast USA.

Phone
Shaun Whitcher : (425) 551-1834
Email
shaunw@rane.com
  Zach Stone : (425) 551-1844   zachs@rane.com
  Majors : (425) 551-1842   majors@rane.com

Website Support

For assistance or feedback in regards to this Scratch LIVE website please contact web@serato.com.
Please DO NOT send Scratch LIVE or Video-SL help requests to this address as it may result in a delay in you receiving help.